Axis

Audits, Underwriting & Claims

Axis have proven experience in claims consultancy and audit reviews for both reinsurers and direct underwriters. With our worldwide base of specialist knowledge, we are able to provide our clients with tailored solutions.

Activities

We have conducted assignments involving:

• Claims reviews for reinsurers - ongoing and closed cases
• Claims service, bench marking and performance
• Binding authorities
• Cover holders
• Captives

Our Process Involves

• Reviewing current internal and external systems, claims procedures and manuals
• Identifying, checking and verifying diary systems
• Reserving - review of its accuracy
• Underwriting criteria, application of wordings and excesses
• Recoveries
• Payments - ingoing and outgoing
• Technical appraisal

Approach

We recognise that assignments require sensitivity, diplomacy and tact. Our reports are tailored to meet our clients' requirements. They include:

• Terms of reference of the audit process
• Methodology
• Findings and recommendations
• Staff interviews
• Analysis and comment on performance related issues in narrative, statistical and graph form
• Customer feedback

Recent projects

• Underwriting audit in the Caribbean
• Full underwriting and claims audit of cover holder in the UK
• Full claims audit on major national account in Italy